Frequently asked questions

Quick answers about our services, compliance and how we work. Can’t see your question? Just ask.

What payroll services do Exel Financial Services provide?
We provide Umbrella PAYE, Agency PAYE, CIS Payroll and fully managed PAYE Bureau services, along with payroll administration, contractor payroll solutions and recruitment agency payroll.
Are your payroll solutions HMRC compliant?
Yes. Compliance is at the heart of everything we do, and all payroll services are operated in accordance with HMRC requirements and current legislation.
Who can use Umbrella PAYE?
Umbrella PAYE is suitable for contractors, temporary workers and professionals working through recruitment agencies.
What is CIS?
The Construction Industry Scheme is an HMRC scheme that governs payments between contractors and subcontractors operating within the construction industry.
What is a PAYE Bureau?
A PAYE Bureau is a fully outsourced payroll service that manages payroll administration on behalf of employers.
Do you support recruitment agencies?
Yes. We specialise in payroll solutions for recruitment businesses supplying temporary and contract workers.
Can you process weekly payroll?
Yes. We offer weekly, fortnightly and monthly payroll processing.
Do you handle pension administration?
Yes. We can manage workplace pension administration and auto-enrolment requirements.
How long does implementation take?
Most clients can be onboarded quickly, with timescales dependent on workforce size and payroll complexity.
Do you provide dedicated support?
Yes. Every client receives ongoing support from our experienced payroll team.

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